NextRealm Studios Policies

Privacy Policy

Last Updated: August 20, 2025

This Privacy Policy outlines how NextRealm Studios (“we” or “Platform”) collects, uses, protects, and shares your information when you use our digital services. By using our services, you acknowledge that you have read, understood, and agree to the terms of this policy.

1. Overview

1.1 Scope

This policy applies to all services provided by NextRealm Studios, including but not limited to:

• Official website and mobile applications
• Progressive Web Applications (PWA)
• Digital content, games, and interactive features
• Online activities and rewards programs

1.2 Notices

• Users under 18 years of age are prohibited from using our services.
• This policy may be updated periodically; please review it regularly for the latest terms.
• If you disagree with this policy, please stop using our services immediately.

2. Data Collection and Processing

2.1 Types and Methods of Data Collection

As a data controller, we collect information through:

1. User-Submitted Data: Information provided during account registration, participation in activities, or reward redemption, such as name and email.
2. Automatically Collected Data: Device information (e.g., model, operating system), IP address, and usage logs.
3. Third-Party Sources: Data obtained from legitimate partners.

See Appendix A: Data Processing Details for specific data categories.

2.2 Purpose of Data Use

We use data to:

• Provide, maintain, and enhance our services
• Personalize gaming experiences and content recommendations
• Support marketing and promotional activities
• Ensure platform security and prevent fraud
• Comply with legal and regulatory requirements

2.3 Data Sharing

To improve service quality, we may share necessary data with:

• Affiliated companies and business partners
• Technical service providers (e.g., cloud storage providers)
• Advertising and analytics providers
• Government agencies, as required by law

All sharing is governed by strict confidentiality agreements. See Appendix C: Third-Party Partners for details.

3. User Rights

3.1 Basic Rights

You have the following rights:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and associated data
• Manage personalized preferences
• Submit complaints or feedback

3.2 Region-Specific Rights

Depending on your region’s laws, you may have:

• Data portability
• Right to object to automated decision-making
• Right to opt out of data sales or sharing

See Appendix B: Region-Specific Rights for details.

4. Data Protection Measures

4.1 Storage and Transmission

• Data storage uses industry-standard encryption.
• Cross-border data transfers comply with global privacy regulations.

4.2 Protection of Minors

We strictly prohibit users under 18 from using our services. If minors’ data is inadvertently collected, it will be deleted immediately.

5. Data Retention and Management

5.1 Retention Principles

Data is retained based on:

• Service delivery needs
• Legal or compliance requirements
• User account activity status

5.2 Third-Party Services

We partner with professional service providers to ensure smooth operation, all bound by strict privacy agreements.

6. Contact Us

For any questions, please contact us at:

• Email: [email protected]

Appendix A: Data Processing Details

Processing Purpose	Data Categories	Sources
Account Creation and Service Delivery	IP address (including approximate location and country), device identifiers, operating system, device model, time zone, language settings, log data (network connection type, accessed pages, etc.)	User-provided, automatically collected
Service Optimization and Improvement	Device information, IP address, usage data (access frequency, duration, device type)	Automatically collected, user consent
Reward Redemption and Activity Management	Name, email, phone, account ID, in-game purchase information, usage data (session ID, access frequency)	User-provided, system-collected, third-party partners
Personalized Ads and Recommendations	Device identifiers, IP address, usage behavior data	System-collected, user consent
Security and Fraud Prevention	Device information, usage data, account activity records	System-collected, user-provided
Customer Support	Device information, user-submitted contact information	User-provided, system-collected

Appendix B: Region-Specific Rights

Information for European and UK Users

This section provides additional information for users in the European Economic Area (EEA), Switzerland, and the UK, in compliance with the General Data Protection Regulation (GDPR), the Swiss Federal Data Protection Act, and the UK Data Protection Act.

1. User Rights

You have the following rights:

• Access: Obtain a copy of your personal data (subject to legal restrictions).
• Rectification: Correct inaccurate or incomplete data.
• Restriction of Processing: Request restriction or cessation of data processing.
• Data Portability: Obtain data in a structured format or transfer it to another provider.
• Objection to Automated Decision-Making: Request human review of significant automated decisions.
• Complaint: Lodge a complaint with local data protection authorities (e.g., EDPB or ICO).

Special Note for French Users: You may specify how your data is handled after your passing.

2. Exercising Rights

Submit requests via your registered email. We may require identity verification for security.

3. Cross-Border Data Transfers

• Scope: Data may be transferred outside the EEA (e.g., to the US), where protection levels may be lower.
• Safeguards:
  • EU Standard Contractual Clauses (SCC)
  • Enhanced encryption and security measures
  • Selection of compliant partners
• Legal Requirements: Government agencies may access data as required by law. Contact us for details.

4. Dispute Resolution

• Complaint Channels:
  • EEA Users: European Data Protection Board (EDPB)
  • UK Users: Information Commissioner’s Office (ICO)
• If dissatisfied with the resolution, you may seek other legal remedies.

Information for US Users

Part 1: California User Terms

This section complies with the California Consumer Privacy Act (CCPA).

1. Data Processing

Data categories collected in the past 12 months are listed in Appendix A. Note:

• Sensitive data is used only within legally permitted scopes.
• Public or de-identified data is not considered personal information.

2. Data Disclosure and Retention

• Disclosure: Data may be shared with third parties to support services, with special protections for users under 16.
• Retention: Data is retained as needed for services or legal requirements. Accounts inactive for 180 days may be deactivated, with financial data retained longer for tax purposes.

3. Incentive Programs

• Participation is a voluntary data exchange, with the option to opt out at any time.
• Data value matches reward value.

4. CCPA Rights

• Right to Know: Understand data collection and use
• Right to Delete: Request data deletion
• Right to Correct: Correct inaccurate data
• Right to Opt-Out: Refuse data sales or sharing
• Right to Limit: Restrict sensitive data use
• Right to Non-Discrimination: Exercise rights without discrimination

5. Exercising Rights

Email [email protected] with the subject “Privacy Request,” providing your name, address, and email for identity verification. We will respond within 45 days and support authorized agent requests.

6. Technical Notes

• We support Global Privacy Control (GPC) signals.
• We do not support “Do Not Track” (DNT) signals.

Part 2: Colorado, Connecticut, and Virginia User Terms

1. Data Processing

Data types are listed in Appendix A; some sharing may be considered a “sale.”

2. Rights

• Access and obtain a copy of your data
• Data portability
• Data deletion
• Opt out of data sales, targeted advertising, or profiling

3. Exercising Rights

Submit requests via the designated email with identity verification. An appeal mechanism is available.

Appendix C: Third-Party Partners

We collaborate with professional organizations for platform support, development, analytics, customer service, and advertising, all bound by confidentiality agreements.

Advertising Networks

Partners may collect:

• Device identifiers (e.g., Android ID, IDFA)
• Network information (e.g., IP address)
• Ad interaction and behavioral data
• App installation information

Company Name	Description	Privacy Policy
AppLovin	US-based advertising service provider	https://www.applovin.com/privacy
Chartboost	US-based mobile advertising platform	https://answers.chartboost.com/en-us/articles/200780269
Google AdMob	Google’s advertising service	https://policies.google.com/privacy
Mintegral	China-based mobile advertising platform	https://www.mintegral.com/en/privacy/

Data Analytics

We use tools for:

• Service optimization and feature enhancement
• Personalized recommendations
• Targeted advertising
• User experience improvement

Company Name	Description	Privacy Policy
AWS	Amazon cloud services	https://aws.amazon.com/privacy/
Google Analytics	Google’s analytics tool	https://policies.google.com/privacy
Firebase	Google’s mobile development platform	https://policies.google.com/privacy